Power Washing Term & Conditions

Authorizations:

Client agrees to allow company on the property for the purposes of completing cleaning services requested. Client understands that CET Management Solution LLC or departments will have the right to control and determine the methods and means of performing the contractual service(s).  Client understands that CET Management Solution LLC or departments have the right to perform services for others during the term of this agreement. Client understands that CET Management Solution LLC or departments have the right to hire assistants as subcontractors, or to use employees to provide the services required by this agreement.  Client understands that CET Management Solution LLC or departments shall not require the prime contractor, contractor's employees or subcontractors to devote full time to perform the services required by this agreement.  Client understands that CET Management Solution LLC or departments neither contractor nor contractor's employees or subcontractors are eligible to participate in any employee pension, health, vacation pay, sick pay, or other fringe benefit plan of the client.  Client understands that the cleaning service will try to be completed in the timeframe given during the estimate. Due to unforeseen circumstances such as bad weather, the cleaning service may need to be moved to the next available business day.  Client understands that the company will do their best to accommodate for a quick reschedule but have to work around other scheduled clients and weather.  The company also has the permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered. Client agrees to allow CET Management Solution LLC, and departments to utilize their residential water source via outdoor spigot, which will be turned on and easily accessible on the date of service.  If on well water, or if in an area with low water pressure or volume, the client agrees to inform the company and will avoid using any water during the cleaning service. If clients water source is not sufficient for cleaning service, they must inform the company so they can adequately prepare to bring water with them to cover required flow. There is a fee of $75 for the company to bring water to complete the cleaning service due to the extra required equipment to transport and feed the water from our tanks. CET Management Solution LLC and departments do not hook up to the homeowner' power as our equipment is powered by our CET Management Solution LLC and departments own systems or run on gas. We do require that all outside electrical outlets and fixtures are shut off before arrival to complete washing service. The only hookup is to your home’s spigot for water and the only Item to be touched by the crew members; crew members are to inspect any spigot previous to cleaning to ensure there is no damage to area and inspection after.  Per as required, they must take before and after photos. CET Management Solution LLC and departments will not be held accountable for previously damaged spigots. The client will be informed of any previously noted damage.  CET Management Solutions LLC and departments will not be held accountable for any issues within or outside the home that is not related to the cleaning service.

 

Risks and Releases of Liability Acknowledgement:

CET Management Solution LLC and departments technicians are trained in the equipment used in the cleaning industry and take every precaution in making sure the company does not cause harm to your investment or property.  CET Management Solution LLC and departments use safe techniques with the use of low pressure on delicate surfaces such as siding.  However, be warned damage can still occur to any delicate surface due to poor maintenance, neglect to the property, the age of the materials being washed, and or low-grade building materials.  Routine maintenance per manufacturer's recommendations on the home’s surfaces should be implemented by homeowners to avoid any potential defects. Prior to washing the home any areas of concern need to be addressed by the homeowner to Insure a watertight seal. This will prevent damage from occurring. The homeowner assumes all the risks and takes responsibility for any damage that occurs due to improper maintenance or prior residential defects.

 

On the date of service, the company will note any pre-existing damage and send the information to the client via email or text as a notification.  If the client is unable to respond to the sent information at the time of noted pre-existing damage or condition, the company will note the un-response email or text and take photos of the noted pre-existing damage. The homeowner will have to sign off on the checklist sheet to note they have been informed of any damage once work is complete.  If the homeowner is unavailable at the time of completion, the office manager will notify the client of any damage before work along with supporting documentation.  If any new damage is found during the cleaning process, the company will cease all cleaning efforts until the client can see the damage and acknowledge Its existence.

 

Client understands that the company has set procedures and will do their best to ensure plant life around the area of cleaning is protected.  Client understands that their wash could be scheduled during midday sun and there could be potential for leaf scorch as water can get on and around the plant during the cleaning process.

 

House wash acknowledgment:

Client understands that any blemish or flaw or any existing oxidation will be more noticeable after cleaning.  Vinyl sided homes that have not been maintained or has direct contact sun exposure will be susceptible to oxidation.   Signs of oxidation are as follows: chalky white powder on siding and tile clear luster removed. Please understand if your home suffers from oxidation, you may see this difference after a cleaning. When the home is covered with debris, those blemishes may not stand out as much as It would be after It has been cleaned.  Most of the time those issues are pointed out to the client during estimate inspection or during the cleaning process. Client understands that the company may not find every flaw and is not reliable if It is more noticeable after wash unless It is found to be of negligence on company end.  The client also understands if we do a site unseen estimate based off provided photos or use of eagle eye software, that we will not be able to note any flaws in exterior surfaces. If we do a site unseen estimate, the client understands we are not reliable for any unacknowledged flaw and will do our best to point this out at the date of cleaning. The client also understands that our cleaning solution is specifically designed for our cleaning services and It may not cause any discoloration or damage to the siding. Client understands that they must shut off all outside electrical outlets and features at the breaker box prior to service. Client understands that during the house wash service they will receive a basic window cleaning. This is different from windows being done with a purified water-fed pole system. A basic window wash will get debris off windows but you could be left with water spots.

 

Roof wash acknowledgments:

When the company completes a roof wash service, the client understands that all roofs react to our solution differently and results will vary.  Our solution is ultimately and hopefully be killing any damaging growths such as algae, moss or lichen.  Client understands that the roof will show results of a cleaning but in some instances, it may take more time to completely remove the dead growths. This happens due to many factors such as the age of roof, type of shingle, location, and the amount of buildup. It is understood that there is potential to have some light brown areas that remain after treatment.  These light brown areas are dead algae which previous to treatment were black streaks. If this occurs, the client understands It will take some time for the remaining dead algae to come off with the assistance of natural elements such as sun exposure and rain. We request clients wait 8 to 10 weeks for the brown areas to fade. If after 8 to 10 weeks, the brown areas remain, we request you contact us Immediately so we can come physically view the area to appropriately determine the next step. If the roof has moss or lichen growth It will take some time for those to completely fall off.  Since we do not use high pressure, we let our solution do the work. If the growth is deep into the shingle It will take longer for It to remove. Those growths will tum white when treated with our solution. The client understands that the growths will dry out and fall off as the natural elements such as wind and rain assist with the removal process. If after 8 to 10 weeks, the growths remain, we request client reaches out to CET Management Solution LLC and departments. We will then do an on-site assessment to determine the next step. The client also understands that our cleaning solution is specifically designed for our cleaning services and It will not cause any discoloration or damage to the roof.

 

Prior or on the Day of Service we required that the following:

• Please have a water spigot activated and accessible. Please have all windows and doors shut tightly.

• Please ensure you shut off all outside electrical outlets and fixtures at breaker box prior to arrival.

• Please have screens removed for better rinsing between windows, remove if you are having windows cleaned specifically.

• Please have all pets inside before and during cleaning.

• Please clear the work areas of Items and remove all sensitive materials from the areas being washed such as flags, doormats, and vehicles.

 

Please avoid using water during cleaning service to ensure no loss of pressure or of volume. While the company has Implemented procedures and processes to cover electrical, we suggest the client shut off power to an exterior outlet that is not covered with exterior covers. The company will clean windows but is upon the clients to remove any window screens as they can be delicate and brittle. Removing window screens will allow the company to thoroughly clean window sills also.

 

Exclusions & Limitations:

• ...A $45.00 fee will be assessed if screens are not removed for the date of cleaning if service being completed is for window cleaning specifically. This fee is to cover the extra time of labor to remove screens. (Client understands the company is not held reliable for damaged screens as screen removal entails previous arrangements with the company)

• ...If water intrusion occurs, the company will not be held responsible. We make every effort to prevent this but due to unavoidable issues such as bad seals around windows and doors and cracks in concrete foundations, leaks can occur.

• ...Notify the company if there are any surfaces on or near the home that cannot have any form of our cleaning solution on them.  IF we are failed to be notified of this, the company is not responsible for any ill effect on any surfaces.

• CET Management Solution LLC and departments will be obligated under our terms and conditions for any damage that was a direct result of operator error, negligence, or willful misconduct.  Damages must be discovered and reported to CET Management Solution LLC, and departments with 3 days of completion of service. The company will be allowed 30 calendar days from the date of written receipt to inspect the premises and have the sole option in repairing or contracting repair to any damages that were the result of negligence.

 

Payment Terms:

This invoice is on the service and goods named, subject to the conditions noted in the document.  Payment is due upon completion of work unless other arrangements were made between the client and company. If a different arrangement occurs, this will be documented and signed by both parties. We accept all forms of payment to include cash, check or credit. If paying with credit, we accept payment through our credit card processor link.  Upon judgment from a working contractor, when a project becomes 90% complete, an invoice will be submitted for the remaining balance.  Any invoice or scheduled payment over ten (10) days past due will be subject to a late fee of 16%. There will be a $45.00 charge for all returned checks.  For billing inquiries: 866-216-7238.  If payment is not received within 30 days of past due, CET Management Solution LLC and departments reserve the right to file a civil claim to collect outstanding debt.  Any legal fees incurred will be added to the unpaid balance of the client.  CET Management Solution LLC and departments also reserve the right to refuse to continue business with any client who is currently past due or who has been 30 days past due more than once.  Any work performed outside normalcy or beyond scope of service being performed will be billed on a separate contract or invoice. 45 days warranty on workmanship and labor only. This contract is binding.

 

Acceptance to Terms:

By accepting an estimate or invoice, the client agrees to all the terms and conditions in this agreement. You authorize CET Management Solution LLC, or departments to do the work as specified on the estimate or invoice. You release our company from property damage unless It is caused by negligence or willful misconducts. CET Management Solution LLC and departments are not responsible for damage to lose siding, paint, wood, trim or windows that were previously noted as damage or found during the pre-inspection walk through.

 

This power wash terms and condition is subject to change at any time:  Last updated on July 18, 2023.